Privacy Policy

Last Updated: May 1 2025

WiggleyWorms is a brand of Willow Brook Valley, LLC ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us online.

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase
• Create an account
• Sign up for emails or promotions
• Contact us for customer support

This information may include your name, email address, phone number, billing address, shipping address, payment information, and order history. We may also automatically collect certain technical information such as IP address, browser type, device information, and usage data when you visit our website.

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about purchases, updates, or promotions
• Provide customer service and support
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and support marketing and advertising efforts. These technologies may be provided by third-party services such as Shopify, Etsy, Squarespace, Google Analytics, or social media platforms. You can control or disable cookies through your browser settings, though some site features may not function properly if cookies are disabled.

We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties who help us operate our business, such as:

• Payment processors
• Shipping and fulfillment providers
• Website hosting and e-commerce platforms (including Shopify, Etsy, and Squarespace)
• Marketing and analytics providers

These third parties are authorized to use your information only as necessary to provide services to us.

All payment transactions are processed through secure third-party payment providers. WiggleyWorms and Willow Brook Valley do not store or have access to your full payment card details.

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

WiggleyWorms
A brand of Willow Brook Valley, LLC
legal@willowbrookvalley.com

This Privacy Policy is designed to meet general requirements for online retail platforms including Shopify, Etsy, and Squarespace.